All items are shipped via Canada Post. If you prefer another method or carrier let us know and we will try to accomodate your request.While we try to be accurate with our shipping rates, Canada Post rates vary greatly across provinces and from cities to rural areas. If the shipping is significantly lower than what we have charged, we will refund. Please be aware that shipping rates include packaging, taxes and associated costs. Alternatively, some rural areas may require extra shipping.We consider returns on an individual basis and shipping may not be refundable either way. All items returned must receive our prior approval and be accompanied by an Return Merchandise Authorization.